Shipping Dates
UK: Place orders by 3pm GMT on Friday for delivery on Saturday or Monday. Use RM tracked 24 if Order Values are over £100 and Tracked 48 if value is under £100 for Free shipping.
USA: Place Orders by 3pm EST for next day delivery or delivery the week after.
EU: Place orders by Thursday 3pm for delivery by Saturday or Monday the week after
Delivery & Returns
All returns or exchanges must be made within 60 days of receiving your order. However orders placed between 21st November 202 and 25th December 2024 can use our extended returns and exchanges valid until 31st January 202. Sale items can be accepted for exchanges or store credit while full price items can be refunded in unused condition both will require original packaging to be returned.
UK Shipping
Standard Shipping: All orders are processed using Royal Mail 48 hours tracked service unless there is a strike action then we use FEDEX and provide free next day delivery on all orders.
Orders over £100 qualify for FREE shipping using Royal Mail 48 tracked.
Royal Mail 24 hours tracked service is available at £5.95
Royal Mail 48 hours tracked service is available at £4.95
Next Day Shipping £6.95 via Fedex – Order must be placed before 1pm
to qualify for Next Day (Mon – Thurs)
Europe Standard Shipping
There is FREE SHIPPING via FEDEX into Germany, France, Italy, Spain, Sweden, Austria, Denmark & Portugal for orders over £140/Euros150. Delivery is 3 to 4 working days.
There is normal services are expected from UK to Europe - We are delivering duties paid for orders under £140 / Euros150 and duties unpaid for orders over £140 / Euros150 which means you will be liable for any import charges levied by your country.
Delivery takes 3 working days via Fedex
and 5-7 working days via Royal Mail.
Germany & France Standard Shipping
There is FREE SHIPPING for order over £180 / Euros 200 .
All orders for Germany are sent with Tax and Delivered Duty Paid, which means nothing extra is required to be paid on delivery.
US & Canada Standard Shipping
2 or 3 working days using FEDEX
2 to 5 days using USPS
(see shipping rates on checkout)
Delivered duties unpaid
Customer Service: Toll Free: 1 (844)319-7244
International Shipping (Rest of the World)
3 to 5 working days via FEDEX or 2 days using DHL
5 to 7 working days via Royal Mail International Tracked
(see shipping rates on checkout)
Delivered duties unpaid
Australia & Rest of World Standard Shipping
3 working days using FEDEX or 3 to 7 days using Royal Mail International Tracked service
(see shipping rates on checkout)
Delivered duties unpaid
Please note :
**For shipments outside of the EU, please note that the below shipping rates are not inclusive of any customs or
import duties that could be levied when the package reaches your destination country.
How to Return an Item
We want you to love your order, however if you are not completely satisfied with it, let us know and we will be happy to help. Please email us on info@labante.co.uk
Please ensure swing tags, dust bag and original plastic packaging is included to ensure bag is protected.
Once the un-used return has been received and approved, you will receive your refund via the same means used to make your purchase. It can take up to 20 days to process a refund especially during peak times. If tags are removed or item is returned without original packaging and/or has been used we will not be able to process a refund as it would have to be quarantined. Goods once quarantined cannot be sent back to you and therefore they cannot be refunded.
Once the return has been received and approved, you will receive your refund via the same means used to make your purchase.
We offer a full refund (excluding any shipping cost and duties) on your order if you return it back to us within 60 days of your receipt.
Please note that we cannot refund any customs and import fees or shipping charges. Please also note that if you purchased your item on sale its eligible for store credit or exchange.
UK
Send an email to info@labante.co.uk to advise that you have posted out your item along with a tracking number.
We suggest you retain proof of postage when making return. We cannot provide any return labels for sale items.
International Orders (US & ROW)
Send an email to info@labante.co.uk to advise that you have posted out your item along with a tracking number.
Please note returns and exchanges will be at the customers expense.
We suggest you retain proof of tracked postage when making an International Return
